Q1: Can I visit your production facility?
A: You are highly welcomed to visit our factory at any time! We believe in transparency and quality assurance.
Q2: Are you a manufacturer or a trading company?
A: We are a professional manufacturer with 30 years of R&D and production experience in the electrical and charging industry.
Q3: Do you test all of your chargers before shipping?
A: Yes, all major components are tested before assembly, and each charger undergoes a full functional test before being shipped.
Q4: What is the warranty period for the charging stations?
A: We provide a comprehensive two-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Q5: Can you produce customized units according to samples?
A: Yes, we can produce by your samples or technical drawings. We have the capability to build necessary molds and fixtures for custom requirements.
Q6: What communication protocols do your chargers support?
A: Our chargers support the standard OCPP 1.6J protocol, ensuring compatibility with most charging cloud platforms globally.
LA Charger
